Privacy Policy

WellCard is committed to providing its members with high-quality healthcare options while protecting member privacy and developing technology that gives members the most powerful and safe online experience. This Statement of Privacy applies to the WellCard website and governs data collection and usage. By using the WellCard website, you consent to the data practices described in this statement.

Collection of your Personal Information

WellCard collects personally identifiable information, such as your e-mail address, name, home or work address, and/or telephone number. WellCard also collects anonymous demographic information, which is not unique to you, such as your zip code.

There is also information about your computer hardware and software that is automatically collected by WellCard. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used by WellCard for the operation of the service, in order to maintain quality of the service and provide general statistics regarding use of the WellCard website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through WellCard public message boards, this information may be collected and used by others. Note: WellCard does not read any of your private online communications.

WellCard encourages you to review the privacy statements of websites you choose to link to from WellCard so that you can understand how those websites collect, use and share your information. WellCard is not responsible for the privacy statements or other content on websites outside of the WellCard and WellCard family of websites.

Use of your Personal Information

WellCard collects and uses your personal information to operate the WellCard website and deliver the services you have requested. WellCard also uses your personally identifiable information to inform you of other products or services available from WellCard and its affiliates. WellCard may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

WellCard does not sell, rent, or lease its customer lists to third parties. WellCard may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information—e-mail, name, address, and telephone number—is not transferred to the third party. In addition, WellCard may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to WellCard, and they are required to maintain the confidentiality of your information.

WellCard does not use or disclose sensitive personal information, such as race, religion, or political affiliations without your explicit consent.

WellCard keeps track of the websites and pages our customers visit within WellCard, in order to determine what WellCard services are the most popular. This data is used to deliver customized content and advertising within WellCard to customers whose behavior indicates that they are interested in a particular subject area.

WellCard websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on WellCard or the site; (b) protect and defend the rights or property of WellCard; or (c) act under exigent circumstances to protect the personal safety of users of WellCard, or the public.

Use of Cookies

The WellCard website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize WellCard pages or register with WellCard site or services, a cookie helps WellCard to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same WellCard website, the information you previously provided can be retrieved, so you can easily use the WellCard features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the WellCard services or websites you visit.

Security of your Personal Information

WellCard secures your personal information from unauthorized access, use, or disclosure. WellCard secures the personally identifiable information you provide on computer servers in a controlled and secure environment, protected from unauthorized access, use, or disclosure. When personal information such as a credit card number is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

WellCard will occasionally update this Statement of Privacy to reflect company and customer feedback. WellCard encourages you to periodically review this Statement to be informed of how WellCard is protecting your information.

Contact Information

WellCard welcomes your comments regarding this Statement of Privacy. If you believe that WellCard has not adhered to this Statement, please contact WellCard at We will use commercially reasonable efforts to promptly determine and remedy the problem.

La. R.S. 22:1260(7)(D)(1)(k) - Procedures for filing complaints under the discount medical program organization's complaint system and information that, if the member remains dissatisfied after completing the organization's complaint system, the program member may contact his state insurance department.
Discounts for hospital services, if any, are not applicable in Maryland.
The program is not insurance coverage and does not meet the minimum creditable coverage requirements under M.G.L. c. 111M and 956 CMR 5.00. The range of discounts for medical or ancillary services provided under the program will vary depending on the type of provider and medical or ancillary service received.
Note to Texas Consumers: Regulated by the Texas Department of Insurance, P.O. Box 12157 Austin Texas 78711: telephone 1-800-252-3439 or (512) 463-6515; website:
These programs are not covered by the Utah Health Insurance Guarantee Act.
WellCard Savings does not include any Discount Medical Plan Organization services in the State of Washington.
If after receiving our response and you are not satisfied with the resolution you may write of call: West Virginia Insurance Commissioner
This program is not available in the following states MT and VT.
This is not a Medicare Part D Prescription Drug Program.

  • This discount program is NOT INSURANCE.
  • The discount program provides discounts at certain healthcare providers for medical services.
  • The discount program does not make payment directly to the providers of medical services.
  • You are obligated to make payment for services but you will receive a discount from those providers contracted with the discount program.
  • The name of the licensed discount medical program organization is Access One Consumer Health, Inc. (not affiliated with AccessOne Medcard)

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